FAQ

No. You can book physiotherapy directly without a physician referral. Some insurance plans may require one for reimbursement, so it’s worth checking your individual coverage.

Yes, direct billing is available for many major insurance providers. Coverage varies by plan, so any remaining balance is the patient’s responsibility.

Wear comfortable clothing that allows the area being assessed to move freely. Athletic clothing is ideal when possible.

We’ll talk through what’s been going on, assess relevant movement, mobility, strength, and other factors, then build a plan around your goals. Treatment may also begin during the first visit when appropriate.

For a new injury or ongoing concern, start with an Initial Assessment. If you’re unsure whether physiotherapy is the right next step, you can also start with the Free 30-Minute Movement Screen.

It depends on the problem, how long it has been present, your goals, and how you respond to treatment. You’ll get a clearer recommendation after your assessment rather than being placed on a preset schedule.

No. Active Ridge works with active adults, weekend warriors, recreational athletes, and anyone who wants to move with more confidence in everyday life.

4087 Harvester Road, Unit 17, Burlington, inside Functional Strength Training Centre.

Yes. Free parking is available in front of the clinic, with additional parking at the rear of the building.